Initial Disclosure Notice
Version 3.0 Effective from 1 March 2026
Introduction
“We”, “us”, “our” and “GreenHearth” for the purposes of this notice means GreenHearth Limited (also trading as GreenHearth and GreenHearth Energy) a limited liability company incorporated in England and Wales with the registered number 15507918 and a data controller for the purposes of data protection law.
Please read the following information notice to help you decided if our services are right for you.
This document is provided for your information. If you sign an Initial Disclosure Document as part of a transaction with us that document supersedes this notice.
Who we are
GreenHearth Limited (also trading as GreenHearth and GreenHearth Energy), GreenHearth, is a limited liability company incorporated in England and Wales with the registered number 15507918.
GreenHearth is not regulated by the FCA and so can only undertake unregulated activities and offer unregulated products. Consequently, GreenHearth only works with Limited Companies.
You will not have the benefit of the protection and remedies that would be available to you under the Financial Services and Markets Act 2000 or under the Consumer Credit Act 1974 if this agreement were a regulated agreement under those Acts. If you are in any doubt as to the consequences of our work not being regulated by the FCA you should seek independent legal advice.
GreenHearth is a credit broker and on occasion a lender. If we offer you a loan from GreenHearth we will make this clear at the time.
GreenHearth is an Associate Member of the National Association of Commercial Finance Brokers (NACFB) and operates in accordance with their Code of Practice and Minimum Standards. GreenHearth will investigate and deal with any complaints raised by the Client concerning the Credit Brokering Services provided by the Broker under the Agreement, promptly and reasonably, but if the Broker is unable to resolve any complaint to the Client’s satisfaction the Code stipulates the procedures available to the Client including NACFB Mediation.
Scope of Service
GreenHearth arranges and occasionally provides finance for investments in renewable energy along with associated works, the “Installation”.
We will work with you and your installer to understand the proposed design and the likely production and consumption of electricity following its installation along with the financial implications of the proposed project. We provide our analysis, the “Lending Proposal”, to one or more Lenders to whom we will introduce you with the expectation that they will provide a proposal to finance the proposed works, the “Financial Proposal” with the sum they will advance being the “Finance Product Amount”.
If you accept a Financial Proposal, we will work with you and your installer to ensure all of the information required by the lender to complete the financing is provided in a timely and structured manner to facilitate immediate drawdown at the point of ignition of the Installation.
If appropriate we may introduce you to other service providers who can provide ancillary services to support the project.
We are not independent financial advisors. We will provide details of the Finance Offers made by the lenders who provide a Financial Proposal, but no advice or recommendation will be made. You must decide whether the Installation and Finance Product is right for you.
Fee Disclosure
We charge fees for arranging finance, analysing project and providing monitoring services. Sometimes we receive commission from lenders arrangements in relation to these fees are described below.
The Arrangement Fee and Commissions
Our Arrangement Fee is paid for successfully procuring a Finance Offer which you choose to accept.
Our Arrangement Fee is normally 2% of the amount borrowed and can usually be added to the Finance Product Amount and paid at Drawdown. Depending on the work undertaken this Fee may be exempt from VAT.
We will usually also receive a commission from the lender. If we do our Arrangement fee will be reduced so the total amount, we receive does not exceed 2% of the amount borrowed, for all Arrangement Fees and Commissions.
We will fully disclose any commissions we are receiving from the Lender or anyone else we have recommended in our Suitability Letter to you at the time we provide any Financing Offer we procure for you.
We have different arrangements with different Lenders who will usually pay commissions at different rates. The commission received is usually a percentage of what you borrow which means the payment we receive in this way will vary depending on the Lender, the amount you borrow and then term you borrow over. This normally means the more you borrow the more we are paid.